Customer Support Portal

The Charles River Development Customer Support Portal provides online access to support resources and services, including the ability to check existing cases, log new support cases, search the Knowledge base articles for solutions, and verify customer information.

If you are a designated Charles River Customer Support contact, you can enter the portal here:

If you require access to any of the content or services on the portal, please contact your firm’s designated Charles River support representative.

Tech Support:

Americas   +1 781 238 0099  (press option 1)
Europe / Middle East / Africa   +44 (0)20 7397 6802
Asia-Pacific   +61 (0)3 8628 0197
Japan   +81 (0)3 4588 8388

Tech Support Homepage