Charles River complements its market-leading software through a comprehensive set of professional services to help clients successfully plan, execute, support, and maximize use of their enterprise solution. Charles River’s global services teams operate out f eight countries on four continents (and counting) to assist customers in the implementation and maintenance of Charles River IMS software. Team members work proactively with each client to manage a successful implementation, anticipate potential issues, and build long-term relationships to meet ongoing needs.

Offerings include Implementation Services, Client Services (including Relationship Management and Technical Support desks in Burlington, London, Melbourne, and Singapore), Educational Services, and Expert Services. Client Advisory Committees, User Groups, an Annual Client Conference, and other offerings help clients maximize their return on investment.