The Charles River Network offers global, full-service FIX Network Services for Charles River Investment Management System (Charles River IMS) clients. A fully managed private financial network built on the BT Radianz global network backbone, the Charles River Network provides Charles River IMS clients with real-time FIX-based electronic connectivity to the global institutional investment community. The Charles River Network is reliable, secure, and scalable, and provides low-latency connectivity to all major trading venues worldwide.

Charles River's FIX Network Service includes complete FIX software administration, testing, certification, and connectivity management. Charles River offers fast problem resolution and extensive testing and certification with each network destination; Charles River tests and certifies each sell side destination with Charles River IMS and, with the optional FIX Administration service, with each client’s unique Charles River IMS implementation.

FIX Certification and Testing

Charles River has many years of experience providing FIX support to Charles River IMS clients across the globe and working with all major FIX network vendors. As a result, Charles River is able to offer a best-of-breed solution, which includes full FIX support according to FIX Protocol Limited's (FPL) published specifications for FIX versions 4.0, 4.2, and 4.4, as well as comprehensive testing and certification services. In addition, Charles River can customise FIX messages according to unique client requirements.

Technical Support

Charles River Network clients have access to 24 X 7 global trade and technical support through a dedicated team of professionals. Each team member has extensive Charles River IMS product and business process expertise and the support team operates using a multi-region, multi-level support model to ensure maximum availability and coverage.

FIX Administration (Optional)

Investment managers are able to focus on their trading, whilst Charles River provides the following comprehensive FIX management services remotely:

• FIX software administration, monitoring, and support
  
• Proactive FIX connectivity monitoring, management, and support
  
• FIX daily processing—start, stop, end-of-day
  
• Log monitoring to detect and respond to errors and exception conditions
  
• Problem and change management
  
• Testing of FIX software patches
  
• Re-testing and re-certification after client and / or broker-driven changes

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